Providing an excellent level of service!
The hospitality industry is a broad category of fields within the service industry that includes lodging, event planning, theme parks, transportation, cruise line, and additional areas within the tourism industry. The hospitality industry is a multibillion-dollar industry that depends on the availability of leisure time and disposable income.
A hospitality unit such as a restaurant, hotel, or an amusement park consists of multiple groups such as facility maintenance and direct operations (servers, housekeepers, porters, kitchen workers, bartenders, management, marketing, and human resources, etc.).
Areas of Expertise:
Bed and Breakfasts
Restaurants and Bars
Pubs and Public Houses
Travel and Tourism
Customer satisfaction usually leads to consumer loyalty.
Tourism is an important, even vital, source of income for many regions and countries.
Canada • France • Germany • Italy • Romania • Spain • Switzerland • UK • USA
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