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Training Services 

We design and deliver quality training solutions to enhance team potential and develop new skills. Our rapidly growing client base spans a wide range of industries and includes small companies and multinational corporations. Furthermore, Genesis World researched and developed new training programmes for school boards, colleges, and sectors of the provincial and federal governments.

When it comes to training, "one size doesn’t fit all". Many organizations have a specific training need which is not answered by open education or off-the-shelf training programmes.

At Genesis World we have extensive experience in designing and implementing in-company training and combined learning solutions that seamlessly fit a custom-made training requirement, reflecting the company’s image, brand, and values.

Whether you’re looking for training needs analysis, a custom induction programme, performance coaching or specialized skills training in niche areas, we can help. Our custom training services range from tailored training courses and workshops to the design and delivery of company management training initiatives to meet specific needs.

Areas of Expertise:

Learning Strategy and Needs Assessments

Instructional Design

eLearning Services

In-Company Training

HR Project Management

Sales & Customer Service Courses

Customer Service
Complaint Handling
Business Networking
Consultative Selling
Selling Skills
Negotiation Skills
Communication Skills
Dealing with Difficult People
Conflict Resolution

Empowerment through education.

Communication Skills Courses

Presentation Skills
Report Writing
Speed Reading
Minute Taking
Assertiveness Skills
Time Management
Stress Management
Train the Trainer
Telephone Skills

 development and TRAINING SERVICES

Management Training Courses

Leadership Skills
Building High Performance Teams
Budgeting for Managers
Finance for Non-Financial Managers
Competency Based Interviewing
Recruitment and Selection
Coaching Skills
Performance Management
Performance Appraisals
Change Management
Delegation Skills
Facilitation Skills
Emotional Intelligence
Creativity & Innovation
Chairing Meetings